At Switchroom, we believe that jewelry is more than just an accessory—it’s an experience. The beauty of each piece lies in its materials, craftsmanship, and how it ages with time. To ensure your jewelry lasts and continues to bring you joy, follow these simple care tips for our carefully curated pieces.
General Care Tips for All Pieces
- Keep Jewelry Away from Harsh Chemicals Avoid exposing your jewelry to perfume, lotions, and cleaning products, as chemicals can cause tarnishing or damage over time.
- Store Jewelry Properly When not wearing your jewelry, store it in a soft pouch or jewelry box to avoid scratches and minimize exposure to air and humidity.
- Regular Cleaning Clean your jewelry with a soft toothbrush and warm, soapy water. Dry it with a microfiber cloth for a polished shine. For pieces with intricate designs, gentle cleaning will help maintain their beauty and avoid buildup.
Caring for Gold-Plated and Gold-Filled Pieces
- Avoid Water and Moisture Remove all gold-plated jewelry before showering or swimming. Water can cause the gold plating to lose its lustre more quickly.
- Gold Plating Maintenance Gold-plated jewelry naturally loses its shine over time, depending on wear and care. To keep your pieces looking fresh:
- Avoid exposing them to harsh chemicals, perfume, or sweat.
- Remove jewelry before sleeping to preserve the plating.
- Re-plating Service We offer one free gold re-plating for our gold vermeil pieces. If your piece needs further re-plating, simply reach out to us at contact@switchrm.com for a quote.
Caring for Waxed Nylon Cord and Stringed Pieces
- Keep Dry Pieces featuring 100% waxed nylon cord should always be kept away from water and other strong substances, as moisture can weaken the cord over time.
- Annual Restringing We recommend restringing your nylon cord jewelry annually to maintain its durability and aesthetic. This service is free of charge at any of our stores or can be sent in for restringing with postage charges applicable.
Caring for Delicate Stones
- Opals Opals are particularly sensitive and should be kept away from extreme temperatures and moisture. These stones thrive when worn, as they absorb moisture from your skin to maintain their iridescence. Avoid submerging them in water, as this may cause damage.
- Other Sensitive Stones Stones like emeralds, pearls, and moonstones are delicate and should be kept away from heat or harsh substances. Regular care will keep them glowing for years to come.
Repairs and Maintenance
If your Switchroom jewelry requires repair, please don’t hesitate to reach out to us at contact@switchrm.com. Depending on the nature of the repair, it may take up to 12 weeks to complete. We’ll ensure that your piece returns to its original glory.